You will need to make sure that your mobile is compatible with our services
	It is very important that your mobile is configured to receive WAP messages (you must have internet on your mobile)

Is my mobile compatible?

To find out if your mobile model is compatible with our services, please refer to our compatible mobile listing under the product that you are trying to download (graphics, ringtones, games). Your mobile model can be found on your battery (see picture), your brand can be found on the case and your operator appears on your bill.

* The model can often be found on the mobile, on the box or in the manual.

How do I download?

Once you have clicked on a product that interests you, a pop-up appears. Although it can be changed, your country is already set. From there, you simply select your operator, your phone model (see above), click on save and continue and select your payment method (SMS, Telephone PayPal, credit card).

* Please note that the service Mobile Lounge is available in USA and Canada. It allows you to create an account to ease and speed the payment process.

How will I receive the content (graphics, ringtones, games)?

All products are sent through WAP (wireless application protocol) via an Internet network. Your mobile has to be configured to receive WAP messages. Although most recent phone models are automatically configured to receive WAP messages, you can very easily find out if it is by phoning or looking on your phone carrier's website. This step only has to be done once.

And after the download?

You should receive an SMS (text message), with a WAP link (exemple: http://wap.sonnerie.net/12548643), within the next 30 minutes (it can take a little longer). From there, depending on your phone model, you either need to click on the link, click on the option go to or, for older phone models, retype the address. Once this is done, you simply save the product on your mobile and enjoy! Although it varies from one model to the next, ringtones, graphics and games are usually added in folders like "medias", "ringtones" or "downloads".

* Please note that everything described in this paragraph has to be done from your mobile and it is impossible to download from your PC.

For more information

We invite you to read your mobile's manual or contact your phone operator. If you're still in doubt, our technical support remains at your disposal by filling out this form.

MediaPlazza Customer Care

MediaPlazza provide the mobile content and products on this website. If having ordered a product, you have a query, please use this form to raise your query with MediaPlazza's Customer Care team.

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